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Factory, trading company or sourcing agent: who is in the transaction?

Up to seven parties can touch one furniture order. Here is what each one does, who invoices whom, and the five checks that tell a maker from a trader.

Supplier factory building and loading area in Foshan
A supplier site in Foshan
In short
  • A furniture order can involve seven parties, from the buyer to the installer.
  • A factory makes; a trading company sells what others make; an agent coordinates and is paid a fee.
  • The useful question is not which one is “best” but who invoices each payment.
  • Five checks tell you what a supplier is, and two of them are often still open.

A factory makes the goods, a trading company resells them, and a sourcing agent coordinates the order for a fee. None is wrong to buy from. What matters is that you know which one you are dealing with, who invoices each payment and who answers when something goes wrong.

Source: the role map and supplier record we use on our own projects. No supplier is named here.

Who are the seven parties?

Role mapProposed format
PartyDoesMoney
BuyerApproves specification, samples, fees and balancePays per schedule
Sourcing agentChecks suppliers, aligns quotes, follows productionService fee
Maker or traderBuilds, or buys in, to the signed drawingInvoices the goods
InspectorChecks against the signed versionFee, if independent
ForwarderConsolidates, ships, delivers to the agreed pointFreight quote
Importer and customsClears the goods at destinationDuties and taxes
Receiver and installerReceives, carries in, assemblesLocal labour
Wide view of a furniture factory floor in Foshan
Factory floor, Foshan
Film-wrapped table tops laid out on workbenches on a factory floor
Table tops laid out on workbenches in a Foshan workshop

How do you tell a factory from a trading company?

By evidence, not by what the website says. We record five things and show which are confirmed and which are still open:

  • Maker or trading company, stated, with the business registration.
  • Production capacity for the category, seen on site or evidenced.
  • A sample that matches the specification, checked against the signed sheet.
  • Past deliveries that can be verified.
  • A payment entity that matches the invoice: a bank account in the company’s name.

The last two are the ones most often still open. We say so rather than write “certified factories only”.

What does a sourcing agent’s fee cover?

On our projects the fee covers supplier search and checks, quotes to one specification and production follow-up. Samples are charged by the factory. Independent inspection is optional and paid to the inspector. Freight and insurance go to the forwarder. Any commission from a supplier is declared in writing. The full table is on the fee disclosure.

For a filmed showroom example of how buyer fees and supplier commissions can affect a tour, read the Foshan furniture buyer analysis. Its figures are attributed to the speakers, not treated as standard rates.

Two inspectors checking a piece against the specification on a tablet
Two-person check with the specification on a tablet

What this means for an overseas buyer

Before a deposit, ask for two documents: a role map naming the invoicing entity for every payment, and a supplier record with its open items visible. If either cannot be produced, the transaction is less clear than the price suggests.

FAQ

Is buying direct from the factory always cheaper?

Not once quotes are aligned to one specification and the work an agent does is priced. Compare the delivered cost, not the first number.

Can I nominate my own factory?

Yes. It is checked the same way, and what is confirmed and what is open is recorded.

Will I see the factory’s original quote?

How much of it is visible should be agreed in writing before work starts.